FAQ

  1. How does the SleuthCard Tracking Card work? The SleuthCard Tracking Card utilizes the Apple Find My Network to seamlessly track your wallet and other essential items. Simply integrate it with your iOS device using the Find My app, and you can easily locate your belongings whenever needed.

  2. Is the Card compatible with non-Apple devices? Currently, the SleuthCard Tracking Card is optimized for use only with Apple devices and the Find My app. However, we are continuously exploring opportunities to expand compatibility with other platforms in the future.

  3. How slim is the design of the Card? The SleuthCard Tracking Card features an ultra-slim design, measuring just 1.6mm thin. It seamlessly fits into your wallet without adding bulk or discomfort.

  4. Can I track multiple items with the Tracking Card? Yes, the SleuthCard Tracking Card is not limited to just your wallet. You can use it to track various items such as luggage, keys, phones, passports, and more, providing comprehensive tracking solutions for your everyday essentials.

  5. Does the Card require charging? Yes, the SleuthCard Tracking Card features wireless charging capability for your convenience. Simply place it on a compatible charging pad to recharge when needed. A full charge lasts up to 5 months, indicated by a color-changing LED light. Reusable multiple times, more economical.

  6. Is it waterproof? Yes, our tracking card is waterproof. It is rated IP67, which means it remains fully functional after being submerged in up to 3 feet of water for 30 minutes—ensuring durability and reliability in various conditions.

  7. How can I contact customer support for assistance? For any inquiries or assistance regarding SleuthCard products, including the Tracking Card, please reach out to our customer support team via email at info@sleuthcard.com or through our website's contact form. We're here to help!